These SMS Terms & Conditions apply to text messages sent by or on behalf of Complete Line Glass.

Program Description

Complete Line Glass may send SMS text messages to authorized employees, team members, or approved business contacts for operational and business-related alerts.

These messages may include notifications related to manufacturing equipment, furnace activity, production delays, bedload timing, system alerts, delivery operations, or other internal business operations.

This SMS program is intended for operational and informational purposes only. It is not a marketing or promotional text messaging program.

Message Frequency

Message frequency may vary based on production activity, system events, equipment status, or operational needs.

You may receive multiple messages during periods of active production or equipment delay events.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and mobile plan.

Complete Line Glass is not responsible for charges from your mobile carrier.

SMS Alert Opt-In

Complete Line Glass uses SMS text messages to send authorized employees operational alerts related to manufacturing equipment, furnace activity, bedload delays, production delays, system alerts, delivery operations, and other internal business operations. Only employees who have filled out an opt-in document per our employee handbook will receive notifications and the notifications will be delivered on approved company issued phones.

Consent to receive SMS messages is not a condition of purchasing any goods or services. Mobile phone numbers, SMS opt-in information, and SMS consent data will not be sold or shared with third parties for marketing or promotional purposes.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After replying STOP, you may receive a confirmation message that you have been unsubscribed. After that, you will no longer receive SMS messages from this program unless you opt in again.

Help Instructions

For help, reply:

HELP

You may also contact Complete Line Glass directly for assistance.

Consent to Receive Messages

By providing your mobile phone number and agreeing to receive SMS messages from Complete Line Glass, you consent to receive operational and business-related text messages from Complete Line Glass.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Supported Carriers

SMS delivery is subject to transmission from your mobile carrier and network availability. Delivery is not guaranteed.

Carriers are not liable for delayed or undelivered messages.

Privacy

Complete Line Glass respects your privacy. Mobile phone numbers, SMS opt-in information, and SMS consent data will not be sold or shared with third parties for marketing or promotional purposes.

For more information, please review our Privacy Policy.

Changes to These Terms

Complete Line Glass may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.

Frequently asked questions

We’re happy to answer your questions

Next day! We aim to have mono completed for next day shipping, excluding patterns. The only exception would be pattern glass, but that shouldn’t take longer than 2 days.

Of course!  We will need pictures of the product and request that after installation of the new product, we get the old material back for inspection.

On our commercial line, we carry black and clear anodized metal spacers. On our residential line, we carry a dark grey super spacer.

96 x 130

Yes, we can fabricate commercial units with both air and argon.

Yes, please visit the following link and create an account in our customer portal. Once you create an account, please email your account manager to have them connect your email address to your customer record in our internal system. On the customer portal, you can track your orders view open invoices or download historical invoices.

https://customer.completelineglass.com

We have offices in San Antonio, Houston and DFW; however, we have daily trucks that deliver to every major city in Texas as well as Oklahoma.